new bet Responsible Gaming — Keeping Every Filipino Player Safe
At new bet, entertainment should always feel good — never stressful. This page outlines the tools, limits, and support resources available to every Filipino player who wants to keep their gaming experience healthy and enjoyable.
Gaming Is Entertainment — Not a Financial Strategy
new bet is committed to providing a safe, fair, and enjoyable environment for every Filipino player. We believe that responsible gaming is not just a regulatory requirement — it is a core part of who we are as a platform. Our tools and policies are designed to help you stay in control at every step of your gaming journey.
Deposit Limits
You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you full control over how much you spend on the platform each period. Setting a deposit limit is one of the most effective ways to keep your gaming within a comfortable budget. We encourage all Filipino players to use this feature as a first step toward responsible play.
Session Time Reminders
Losing track of time is easy when you are enjoying your favourite games. new bet lets you set session time reminders so you receive a notification after a chosen period of play — whether that is 30 minutes, one hour, or longer. When the reminder appears, you can choose to continue or take a break. Regular breaks help you stay refreshed and make more considered decisions. We recommend setting a session reminder every time you log in, especially during longer gaming sessions on mobile.
Self-Exclusion
If you feel that you need a longer break from gaming, our self-exclusion tool allows you to suspend your account for a set period — from a minimum of 30 days up to a permanent exclusion. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. To request self-exclusion, contact our support team through the platform and we will process your request promptly. We take all self-exclusion requests seriously and will never attempt to persuade you to reverse your decision during the exclusion period.
Activity Tracking
Your account dashboard gives you a clear view of your gaming history, including total time spent, games played, deposits made, and net results over any selected period. Reviewing your activity regularly is a healthy habit that helps you stay aware of your patterns and make informed choices. Transparency about your own behaviour is one of the most powerful responsible gaming tools available. We make this data easy to access so that every Filipino player can stay informed without having to dig through complicated menus. Knowledge of your own habits is the foundation of safe, enjoyable play.
Reality Checks
Reality check notifications appear on screen at intervals you choose, displaying how long you have been playing and your net result for the session. These brief pop-ups are designed to give you a moment of pause and perspective without interrupting your enjoyment unnecessarily. You can set reality checks to appear every 15, 30, or 60 minutes depending on your preference. When a reality check appears, you have the option to continue playing or end your session — the choice is always yours. This feature is particularly useful for players who prefer a gentle, non-intrusive reminder rather than a hard session limit.
Support Is Always Here
Our player support team is available around the clock to assist with any responsible gaming concerns, account restrictions, or questions about the tools described on this page. You can reach us through the live chat feature available on the platform at any time of day or night. If you are concerned about your own gaming behaviour or that of someone you know, please do not hesitate to reach out — our team is trained to handle these conversations with care and without judgement. We can also point you toward professional support organisations available in the Philippines if you feel you need additional help beyond what we can provide directly.
Recognising When Gaming Stops Being Fun
For most Filipino players, online gaming is a relaxing and entertaining pastime — but for some, it can become a source of stress or financial difficulty. It is important to recognise the early warning signs before a problem develops. Ask yourself honestly: are you spending more than you can comfortably afford? Are you chasing losses in the hope of winning back money? Is gaming affecting your sleep, work, relationships, or daily responsibilities? Do you feel anxious or irritable when you are not able to play? If any of these questions resonate with you, it may be time to use one of the responsible gaming tools available on new bet or to seek support from a professional organisation.
Gaming should always be a choice made freely and within your means — never a compulsion or an escape from problems. The moment it stops feeling enjoyable, it is perfectly reasonable to step back, take a break, and reassess. There is no shame in asking for help, and our support team is here to assist you without judgement whenever you need it. You can also visit our FAQ page for more information about the tools and options available to you.
Protecting Younger Players
new bet is strictly an 18+ platform. We verify the age and identity of every player during the registration process in compliance with Philippine regulations, and we do not permit minors to open or use an account under any circumstances. If you share a device with younger family members, we strongly recommend enabling parental controls on your device and keeping your account credentials private and secure. If you suspect that a minor has accessed a gaming platform — including ours — please contact our support team immediately so we can take appropriate action. Protecting young people from exposure to gambling is a responsibility we take seriously as part of our broader commitment to safe and ethical gaming in the Philippines.
Ready to Play — on Your Own Terms?
Responsible gaming starts with a single decision: to play for fun, within your limits, and on your own schedule. new bet gives you all the tools you need to do exactly that. If you have questions about any of the features on this page, our FAQ has detailed answers ready for you.