new bet Terms and Conditions — What You Need to Know Before You Play
These terms govern your use of the new bet platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the conditions set out below.
Last updated: June 2025
1. Eligibility and Account Registration
To register and use the new bet platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. new bet reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations. Accounts found to belong to underage users or individuals providing false information will be suspended immediately and any remaining balance may be forfeited in accordance with applicable rules. Each player is permitted to hold only one account; duplicate accounts are strictly prohibited and may result in permanent suspension. If you suspect unauthorised access to your account, you must notify our support team immediately.
2. Deposits, Withdrawals, and Payment Terms
All transactions on the new bet platform are processed in Philippine pesos (PHP). Deposits are credited to your account promptly upon successful processing through supported payment channels, which include GCash, Maya, and other methods listed on the platform at the time of your transaction. Minimum and maximum deposit and withdrawal amounts may apply and are displayed within your account dashboard. Withdrawals are processed to the same payment method used for the original deposit wherever possible, and processing times may vary depending on the method selected and your current VIP tier. new bet does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges — please check with your provider before transacting. All withdrawal requests are subject to identity verification and may be held pending completion of any applicable wagering requirements. We reserve the right to delay or decline a withdrawal if we have reasonable grounds to suspect fraudulent activity or a breach of these terms.
3. Bonuses, Promotions, and Wagering Requirements
new bet may offer bonuses, free bets, and promotional rewards to eligible players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum odds, eligible games, and expiry periods, which will be clearly stated at the time the offer is presented. Bonuses credited to your account must be wagered the specified number of times before any associated winnings can be withdrawn. Attempting to abuse bonus offers — including creating multiple accounts to claim the same promotion, using irregular betting patterns, or exploiting technical errors — will result in the cancellation of the bonus and any winnings derived from it, and may lead to account suspension. Bonuses are intended for personal recreational use only and may not be transferred between accounts. new bet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any bonus already credited to your account will be honoured under the terms in effect at the time of crediting. If you have any questions about a specific promotion, please consult the FAQ page or contact our support team before participating.
4. Betting Rules and Game Conduct
All bets placed on the new bet platform are final once confirmed, and no cancellations or amendments will be accepted after a bet has been submitted unless a technical error on our part is identified and verified. Sports betting markets are subject to the specific rules applicable to each sport and competition, including rules governing void bets, postponed events, and incomplete matches. In the event of a dispute regarding the outcome of a sporting event or game result, the decision of new bet's trading team shall be final and binding. Players are expected to use the platform in good faith and in accordance with these terms at all times. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting tools, or engage in match-fixing or collusion will result in immediate account suspension and forfeiture of all funds. new bet reserves the right to void any bet that is placed in error, at incorrect odds, or in circumstances where we have reasonable grounds to believe the integrity of the market has been compromised. All game outcomes for casino-style and slot games are determined by certified random number generators, and results are independently verified to ensure fairness.
5. Responsible Gaming and Player Protection
new bet is committed to promoting responsible gaming and providing a safe entertainment environment for all Filipino players. We offer a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, and self-exclusion options, all of which are accessible directly from your account settings. If you feel that your gaming habits are becoming a concern, we strongly encourage you to make use of these tools and to visit our dedicated Responsible Gaming page for further guidance and support resources. Players who choose to self-exclude will have their accounts suspended for the duration of the exclusion period, and no new accounts may be opened during that time. We take our duty of care seriously and may proactively reach out to players who display patterns of behaviour that suggest potential harm. Underage gambling is strictly prohibited, and we employ verification measures to prevent minors from accessing the platform. If you are concerned about someone else's gambling behaviour, the resources on our Responsible Gaming page include guidance on how to seek help on their behalf.
6. Privacy, Data, and Account Security
Your personal data is handled in accordance with our Privacy Policy, which sets out in full how we collect, store, use, and protect your information. By registering an account, you consent to the processing of your personal data as described in that policy. You are responsible for keeping your account password secure and for ensuring that no unauthorised person has access to your login credentials. new bet will never ask you to share your password via email, live chat, or any other communication channel — if you receive such a request, please report it to our support team immediately. We use industry-standard encryption and security protocols to protect all data transmitted between your device and our platform. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable Philippine data protection regulations. For full details on your rights regarding your personal data, please refer to our Privacy Policy.
7. Limitation of Liability and Platform Availability
new bet provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our reasonable control — including network outages, third-party service failures, or force majeure events — may result in temporary unavailability of some or all platform features. We will make reasonable efforts to notify players of planned maintenance in advance and to restore full service as quickly as possible. new bet shall not be liable for any loss of winnings, missed betting opportunities, or other damages arising from platform downtime or technical errors, except where such errors are directly attributable to our negligence and result in a verifiable financial loss to the player. Our total liability to any individual player in connection with any single incident shall not exceed the value of the funds held in that player's account at the time of the incident. Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.
8. Changes to These Terms
new bet reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via the email address associated with their account and will update the "Last updated" date at the top of this page. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact our support team to close your account. We encourage you to review this page periodically so that you are always aware of the current terms governing your use of new bet. Historical versions of these terms are available upon request by contacting our support team. For any questions about these terms or how they apply to your account, please visit our FAQ page or reach out to us directly.
Questions About Your Account or These Terms?
If anything in these terms is unclear, our support team is available around the clock to help. You can also find answers to the most common questions on our FAQ page. When you are ready to get started, creating an account on new bet takes just a few minutes.